BatchVerify Contact

Support

Support and product enquiries

Use support@batchverify.com.au for app support, workflow questions, product feedback, and team or enterprise expressions of interest.

Ask a question

Support request

Use this for app questions, device details, capture issues, export questions, or workflow feedback.

Team interest

Team and enterprise EOI

Use this for operator teams, enterprise traceability needs, higher-volume workflows, or export requirements.

Direct email

Support email: support@batchverify.com.au

For support requests, include the device model, app version, workflow mode, and a short description of what happened.

What BatchVerify helps with

  • Receiving capture setup and field review.
  • Stocktake capture questions.
  • Batch, lot, serial, expiry-date, quantity, SKU, and PO/reference capture.
  • CSV, XLSX, and traceability export workflow questions.